Effective Date: 01 January 2026
This Privacy Policy explains how RS Ki Ageng Sedayu collects, uses, stores, and protects user information across our websites, mobile applications, web applications, and digital services.
By using our applications, websites, or services, you agree to the terms described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to all applications, websites, products, and digital services developed or operated by RS Ki Ageng Sedayu, including but not limited to:
Mobile applications
Web applications
Websites
Digital tools
Online services
Software products
Related support services
Some applications may have specific privacy requirements depending on their features. If an application has its own separate Privacy Policy, that specific policy will apply to that application.
2. Information We May Collect
Depending on the application or service used, we may collect the following types of information:
a. Personal Information
We may collect personal information that users provide directly, such as:
Name
Email address
Phone number
Username
Profile information
Account login information
Information submitted through forms or support requests
b. Application Data
Some applications may allow users to create, upload, store, or manage data, such as:
Notes
Records
Documents
Images
Files
Business data
Transaction data
Customer or client information
Other content entered by the user
The type of data collected depends on the features of each application.
c. Device and Technical Information
We may collect technical information to maintain security, improve performance, and fix errors, including:
Device type
Operating system
Browser type
App version
IP address
Crash logs
Error logs
Usage activity
Diagnostic data
d. Permission-Based Data
Some applications may request access to certain device permissions, such as:
Camera
Storage or media files
Location
Notifications
Microphone
Contacts
These permissions are only used when required by specific app features and only after the user grants permission.
3. How We Use Information
We use collected information to:
Provide and operate our applications and services
Create and manage user accounts
Store and display user data
Improve app functionality and user experience
Provide customer support
Fix bugs and technical issues
Monitor app performance
Maintain security and prevent abuse
Send important updates or notifications
Comply with legal obligations
We do not sell user personal data.
4. Data Sharing and Disclosure
We may share limited information only in the following situations:
a. Service Providers
We may use third-party services to help operate our applications, such as:
Hosting providers
Database providers
Analytics services
Crash reporting tools
Payment processors
Cloud storage providers
Push notification services
These providers may process data only as necessary to support our services.
b. Legal Requirements
We may disclose information if required by law, regulation, legal process, or government request.
c. Protection and Security
We may disclose information when necessary to protect the rights, safety, and security of users, our services, or the public.
d. User Consent
We may share information with third parties when the user gives consent or requests us to do so.
5. Third-Party Services
Our applications and websites may use third-party services. These services may collect information according to their own privacy policies.
Examples of third-party services that may be used include:
Google Play Services
Firebase
Google Analytics
Google AdMob
Supabase
Payment gateway providers
Cloud hosting providers
Email delivery services
The actual third-party services used may vary depending on each application.
6. Advertising
Some of our applications may display advertisements.
Advertising partners may collect certain information to show relevant ads, measure ad performance, and prevent fraud. This may include device information, advertising identifiers, app activity, and approximate location, depending on the advertising service used.
Users may manage ad personalization settings through their device or Google account settings.
7. Payments and Subscriptions
Some applications may offer paid features, subscriptions, or in-app purchases.
Payment processing may be handled by third-party platforms such as Google Play, payment gateways, or other payment providers. We do not store complete payment card information unless explicitly handled through a secure payment provider.
8. Data Security
We use reasonable technical and organizational measures to protect user data from unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
Secure authentication
Access control
Data encryption where applicable
Secure server configuration
Regular maintenance
Monitoring for suspicious activity
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We retain user information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Users may request account deletion or data deletion by contacting us.
10. User Rights
Depending on applicable laws and the features of each application, users may have the right to:
Access their data
Update or correct their data
Request deletion of their data
Withdraw consent
Stop using the application
Contact us regarding privacy concerns
To request data access or deletion, users can contact us through the email listed below.
11. Account and Data Deletion
Users may request account deletion or deletion of related data by contacting:
Email: [email protected]
When a deletion request is received, we will process the request within a reasonable period, unless certain data must be retained for legal, security, or legitimate operational reasons.
12. Children’s Privacy
Our applications and services are not intended for children under the age of 13 unless specifically stated.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete such information.
13. International Users
Our services may be accessed from different countries. By using our applications or services, users understand that their information may be processed and stored in locations where our servers or service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Users are encouraged to review this Privacy Policy periodically.
Continued use of our applications or services after updates means users accept the revised Privacy Policy.
15. Contact Us
For questions, support, privacy requests, or data deletion requests, please contact us:
Developer: RS Ki Ageng Sedayu
Email: [email protected]
Website: https://rskias.co.id